Warranty info and downloadable PDF
Dynabook Laptop Warranty Conditions
This is to formally reiterate the applicable warranty terms and conditions governing Dynabook laptops in India, in accordance with company policy.
1. Standard Warranty Period Dynabook laptops carry a warranty of three (3) years and six (6) months from the date of import or production, whichever is applicable.
Prior to purchase, customers, partners, and dealers are required to verify the production/import date from:
• The MRP sticker affixed on the carton box of the product, or
• The official Dynabook warranty lookup portal. https://support.dynabook.com/warranty
2. Sales Beyond 180 Days from Import/Production In cases where a unit is sold by a partner after 180 days from the date of import or production, the available warranty period shall be proportionately reduced and calculated from the original import/production date.
3. Warranty Deviations Any deviation from the stated warranty terms must be approved in advance by Dynabook through a formal Warranty Deviation Letter duly signed by an authorized signatory. No verbal or implied commitments shall be considered valid.
4. Mandatory Product Registration To avail of any warranty service, the end user must ensure that the product is registered with Dynabook within 30 days from the date of purchase.
Dynabook reserves the absolute right to approve or reject any request for warranty extension submitted after the stipulated registration period.
Retention Period
Dynabook laptops must not be retained by National Distributors (ND), Regional Distributors (RD), or Sales Partners for more than six (6) months from the date of import.
Warranty Coverage Limitation
Units retained beyond the permitted retention period shall not qualify for the Standard Warranty.
Warranty Validation Requirement
To ensure eligibility for Standard Warranty coverage, Dealers and Regional Distributors must obtain a formal warranty confirmation letter issued by Dynabook India.
Dynabook’s Rights
Dynabook India reserves the sole and exclusive right to accept or reject warranty claims based on compliance with the above terms and conditions.
This communication is issued for strict compliance and necessary adherence. For any clarification, please feel free to contact us.
dynabook On-Site Limited Warranty Services
Hardware repair service and includes a telephone diagnosis to determine the failure on your hardware.
dynabook Limited Warranty for Laptops
dynabook Laptops are covered for a period of 1-year, 2-years, 3 years, or 4-years(depending on the model) form the date of original purchase when brand new.
dynabook Limited Warranty for System Accessories
dynabook System Accessories are covered with 1 year standard limited local warranty, valid from the date of purchase.
dynabook Limited Warranty for Flash Drives and Memory Cards Accessories
dynabook USB Flash Drives and Memory Cards are covered with 3 years limited local warranty, valid from the date of purchase.
dynabook Limited Warranty for Portable Hard Drive
dynabook Portable Hard Drives are covered with 3 years limited local warranty, valid from the date of purchase
dynabook Limited Warranty for Internal PCle Solid State Drives
dynabook Solid State Drives are covered with 5 years limited local warranty, valid from the date of purchase.
dynabook Limited Warranty for Internal SATA Solid State Drives
dynabook Solid State Drives are covered with 3 years limited local warranty, valid from the date of purchase.
dynabook Limited Warranty for Glasses
dynabook Glasses are covered with 1 year standard limited local warranty, valid from the date of purchase
dynabook Limited Warranty for Keyboard and Mouse
dynabook Keyboard and Mouse are covered with 1 year standard limited local warranty, valid from the date of purchase
dynabook Limited Warranty for Battery Replacement Service
dynabook 3-Years Battery Replacement Service, which depending on the duration of the Warranty Extension under which you have purchased the Battery Replacement Service option, the warranty of your battery will be extended accordingly.
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